Frequently asked Questions

The Shortlist is a review platform where jobseekers can rate and share their experiences with recruitment firms, headhunters, and internal talent teams. Our goal is to bring greater transparency and accountability to the hiring process.'

Yes. Writing and reading reviews is completely free for jobseekers.

We use a combination of AI tools and human moderation to identify suspicious content, but we do not verify employment or application histories. We rely on users to share honest, first-hand experiences and take violations seriously.

Anyone who has had a direct experience with a recruiter, recruitment agency, or internal talent team – whether positive, neutral, or negative – can write a review.

Focus on your personal, professional experience. Keep it factual, constructive, and avoid naming individuals unless they are public representatives. For help, see our Review Guidelines.

Absolutely — as long as it’s based on your genuine experience and written respectfully. We don’t censor fair criticism.

Reviews may be removed if they violate our Review Guidelines, such as containing personal information, hate speech, or false claims. We do not remove reviews just because a business disagrees with them.

No. Reviews are anonymous. We do not share your identity with the business you review.

Yes. Verified business accounts can publicly respond to reviews in a professional and constructive manner. This is a great opportunity to clarify misunderstandings or thank reviewers for feedback.

You can request a review by emailing **XXXXXXXXXX** from your business account/email address with the following:

• The name and URL of the business listing;
• The content of the review in question;
• The specific reason(s) for the removal request;
• Any evidence you wish to include (e.g., correspondence, proof of inaccuracy).

We’ll assess the content in line with our moderation policy.

No. We do not offer paid removal or ranking services. All reviews are treated equally, and integrity is central to our platform.

Yes. If you are a recruiter or recruitment firm listed on *The Shortlist*, you can claim and manage your profile to keep information accurate and engage with reviewers.

We use AI tools to help detect potentially harmful or policy-violating content. However, all moderation decisions are made by human reviewers. For more, see our Moderation Policy.

If your review is truthful, fair, and respectful, you’re unlikely to face any issues. Avoid defamatory statements, personal attacks, or false claims. You’re responsible for what you post, so when in doubt, stick to facts and your direct experience.

Reviews remain visible indefinitely unless removed under our Moderation Policy or by user request. We reserve the right to archive or remove outdated content as needed.