Review Guidelines & Moderation Policy

Last updated: [Date]

These guidelines are designed to ensure that The Shortlist remains a safe, fair, and trustworthy platform for all users. This policy is incorporated by reference into our Terms of Use, and all users are expected to comply with it when submitting reviews or other content.

1. Acceptable Content

User Content must:

• Be based on your personal, firsthand experience;
• Be respectful, constructive, and professional;
• Avoid exaggeration, defamation, or misrepresentation;
• Comply with all applicable laws and regulations.

2. Prohibited Content

You must not post content that:

• Harasses, defames, or threatens others;
• Contains hate speech or discriminatory language;
• Discloses personal or confidential information;
• Includes spam, advertisements, or irrelevant content;
• Violates intellectual property rights or any applicable laws.

3. Use of AI in Moderation

To help maintain community standards, we use automated systems (AI) to assist in detecting potentially inappropriate or harmful content.
Important: All moderation actions are reviewed and approved by a human moderator before enforcement.

4. Reporting and Enforcement

If you encounter a review that violates these guidelines, you can report it using the “Report” button. Our process:

1. Review: All reports and AI flags are reviewed by a moderator.
2. Evaluation: We consider context, content, and any available evidence.
3. Action: We may:
   • Remove or redact the content;
   • Issue a warning;
   • Suspend or permanently ban the user in serious or repeat cases.

All decisions are made at our discretion and are final.

5. Updates to this Policy

We may update these guidelines from time to time. The latest version will always be available on this page. Continued use of the Platform constitutes your acceptance of any updates.